You are welcome to schedule an appointment at your convenience by clicking here. If you are interested, we offer free 15-minute phone consultations to answer any questions you may have and discuss your goals prior to the first appointment.

We see the best treatment outcomes from individuals that participate in weekly therapy. We know from experience working with lots of people that you need to come frequently and consistently to see results and this is supported by research. Individuals who receive therapy intensely in the beginning get better results and get better faster than those who do the same number of hours of therapy spread out over months and months.

Rapport with your therapist is one of the most important factors to success. If you feel like your therapist is not a good fit, please let us know and we can transfer you.. no questions asked!

Under the “No Surprises Act” effective 1/1/2022, You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

Read our No Surprises Act Blog for more information!

We are in network with Blue Cross Blue Shield PPO and Blue Care Network. We provide “super bills” so you can submit out of network claims to your insurance. We encourage you to check with your insurance company to determine if you are in network with us!

If your therapist if "out of network" with your insurance, you can request a superbill on a monthly basis to submit for reimbursement from your insurance company for out of network reimbursement. Check out reimbursify.com for a convenient way to submit for reimbursement for "out of network" claims.

If you are in network with Blue Cross Blue Shield or Blue Care Network, we will bill your insurance for you! We keep a credit, debit or HSA/FSA card on file and will charge the card once we receive notice from BCBS about what you owe versus what they will cover. You are required to have an active form of payment on file.

A deductible is the amount of money you must pay for medical services before your insurance beings contributing. For example, if you have a deductible of $500 and you receive a bill of $700, you must first pay $500 before your insurance will help pay the rest.

A copay is the amount of money you must pay for a specific service received. For example, if your insurance plan states you require a $25 copay for mental health visits, you are responsible for $25 at each visit.

Coinsurance is the percentage of the bill you must pay for a service. For example, if you have a coinsurance of 20% and the total service charge is $145.87, you are responsible for $29.17.

Depending on your plan, you may have out-of-pocket costs with your insurance. Please contact your insurance company to inquire about your out-of-pocket costs.

How much you pay depends on if you have a deductible, co-insurance or a copay. If you have a co-insurance, you pay a percentage of your service which can differ depending on the specific service you received. If you have a copay, you pay a set amount regardless of the service received. Please contact your insurance company to find out whether you have a deductible, co-insurance and/or a copay.

The best way is to call the number on the back of your card and ask the following questions:

1. Do I have a deductible for mental health visits? If so, what is my deductible and how much is left?

2. Do I have a copay for outpatient mental health visits?

3. Do I have coinsurance for outpatient mental health visits?

4. Is there a limit on sessions my plan will cover per year? If yes, how many?

5. Does my plan cover the CPT codes 90791 and 90837?

6. Does my plan cover virtual video visits?

7. Do I need a referral for services?

In an ideal world, we would love to accept all insurance plans. After a lot of thought and consideration, we have decided not to take certain insurances despite our desire to be inclusive. Some insurances do not cover virtual therapy. A lot of insurances do not allow limited licensed therapists to bill. All insurances reimburse at a different rate and some rates do not adequately compensate therapists for their time and expertise. We do provide some sliding scale slots and superbills if you are out of network. Open Path Collective is a great resource for low cost therapy.

We request 48 hours advanced notice if you want to cancel or reschedule your appointment. We charge the full private pay or insurance fee (not your copay). The reason we have a cancellation policy is that without prior notice, we're unable to offer that time to another client or accept a client currently on our waitlist. Also, while a medical doctor can overbook themselves and see 35 patients a day, the nature of our work means we see a maximum of 6-7 people. 

The intention behind this policy is in the spirit of fairness to all of our clients and to the therapists who reserve their time for appointments. It's not our intention to penalize or punish anyone when things come up -- working late, double-booked schedules, forgetting appointments, illness. We know that this happens. We have this policy in place to avoid becoming the arbiter of whose circumstances "count." When we buy tickets to an event, there's often a nonrefundable policy and we think of our appointments in a similar way.